VETO GO ALL OTHER COUNTRIES WARRANTY CLAIMS

VETO’S 5-year warranty extends to the ORIGINAL OWNER and is only offered on purchases made at AUTHORIZED DEALERS. If you are not sure if a dealer is authorized, check our dealer locator, email us at customerservice@vetopropac.com, or call us at (203) 847-1443.

PLEASE NOTE: If you purchased an item from an unauthorized dealer, your warranty will be void.

For a list of AUTHORIZED VETO GO dealers, please click https://vetopropac.com/authorized-dealers.

IF YOU PURCHASED FROM AMAZON, IT MUST BE FROM ONE OF THE FOLLOWING AUTHORIZED DEALERS OR YOUR WARRANTY WILL BE VOID: COASTAL TOOL, A-1 COMPONENTS, OR RALPH’S INDUSTRIAL ELECTRONICS. IN THE UNITED KINGDOM, EPIC AIR, BEESLEYS, FFX, POWER TOOL CENTRE (PTC), PRIMETOOLS LIMITED, BIRCO DISTRIBUTION LTD, AND AC-ONE ARE THE ONLY AUTHORIZED SELLERS ON AMAZON. IF YOU PURCHASED ON AMAZON AND IT WAS NOT FROM ONE OF THE ABOVE-NAMED SELLERS, YOUR WARRANTY WILL BE VOID AND YOU WILL BE INELIGIBLE FOR ANY PROMOTION RUN BY VETO.

For a list of some known UNAUTHORIZED VETO GO dealers, please click https://vetopropac.com/unauthorized-dealers (NOTE: This is not a complete list, but rather includes unauthorized dealers of which we are aware).

IMPORTANT: YOU WILL VOID THE WARRANTY IF YOU TRY AND FIX WHAT YOU BELIEVE IS A DEFECTIVE ISSUE AND DAMAGE THE PRODUCT.

VETO’S obligation for our warranty is limited, at our option, to repairing or replacing defective merchandise.

An original sales receipt is required for warranty coverage. The receipt must show the name of the purchaser, the name of the seller, the model purchased, the price paid, and the date of purchase.

All shipping costs to get your item to our repair facility are the responsibility of the customer. Veto does not pay or reimburse for shipping costs to get your item to our repair facility. Veto will pay the cost to repair or replace (at its sole discretion) and ship your repaired item, or a replacement product, for claims covered under warranty.

PLEASE NOTE: VETO GO DEALERS/DISTRIBUTORS ARE NOT AUTHORIZED TO SUBMIT WARRANTY CLAIMS. THE WARRANTY CLAIM MUST BE SUBMITTED BY THE OWNER OF THE VETO GO ITEM.

PLEASE COMPLETE THE BELOW FORM TO SUBMIT YOUR WARRANTY CLAIM

VETO GO Warranty Claim – ALL OTHER COUNTRIES

Step 1 - Enter Your Contact Information

First Name

Last Name

Email

THE PRESENCE OF THE FOLLOWING LANGUAGE DOES NOT INDICATE THAT YOU MADE AN ERROR. IT IS JUST TO REMIND YOU TO DOUBLE CHECK YOUR EMAIL BEFORE CONFIRMING YOUR SUBMISSION. Please provide your correct email, e.g. yourname@domain.com or yourname@domain.org. If not provided correct email, then we’ll not be able to communicate with you. PLEASE DO NOT USE AN EMAIL ADDRESS THAT IS SHARED WITH SOMEONE ELSE. IF YOU USE A SHARED EMAIL ADDRESS, YOUR WARRANTY REGISTRATION MAY GO TO THE INDIVIDUAL WITH WHOM YOU SHARE THE EMAIL ADDRESS AND NOT TO YOU.

Confirm Email

Telephone

How Did You Hear About Us?

How Did You Hear About US? - Others

Step 2 - Enter Your Shipping Address

House Number And Street Address

BEFORE YOU SUBMIT THIS FORM, PLEASE MAKE SURE THAT YOUR FULL STREET ADDRESS IS PRESENT. IF THE HOUSE OR UNIT NUMBER IS NOT LISTED, THEN WE WILL NOT BE ABLE TO EVALUATE YOUR CLAIM.

City

State (Province, County/Village/etc…, as applicable for your country. If not applicable just enter a “-“)

Zip/Postal Code

NOTE ABOUT "STATE" FIELD, if the address autocomplete does not fill in the "State" field, first try clicking inside that box and see if it fills with the correct information. If it does not, and there is information you feel needs to be entered, you can then enter it, and if no information is relevant for that field, please enter a dash ("-") in the "State" field.

Country

Village/Subtown

If you live in a country where the postal service requires the name of a village or sub-town, please enter it here (for example, “Westminster” in London)

Step 3 - Enter Warranty Claim Information

Model #

Date Purchased

Purchase Price

Place Of Purchase

PLEASE NOTE: YOUR RECEIPT MUST INCLUDE THE NAME OF THE SELLER AND THE SELLER MUST BE AN AUTHORIZED VETO GO LINE SELLER. IF YOUR RECEIPT DOES NOT INCLUDE THE NAME OF THE SELLER, YOUR WARRANTY COVERAGE WILL NOT BE APPROVED.

Warranty Issue

Detail Description Of Issue

REGISTRATION OPTIONS:

VETO GO WARRANTY

Step 4 - Upload Picture(s) Of The Problem - Required

Please upload required pictures below.

1) Warranty Issue #1

2) Warranty Issue #2

3) Picture of entire product from the front (the picture MUST show the model name. Please take picture of entire back or whatever side of the product shows the model name if it is not on the front).

Step 5 - Upload Copy of Sales Receipt - REQUIRED

Check here if you previously submitted your receipt with a warranty registration with us.

PLEASE NOTE: DO NOT CHECK THIS BOX UNLESS YOU ARE SURE THAT YOU SEPARATELY COMPLETED A WARRANTY REGISTRATION ON OUR WEBSITE FOR THIS BAG AND INCLUDED YOUR RECEIPT WITH THE REGISTRATION. IF UNSURE, YOU MUST SUBMIT YOUR RECEIPT WITH THIS CLAIM. OTHERWISE, YOUR CLAIM WILL NOT BE APPROVED.

Sale Receipt

YOUR RECEIPT MUST SHOW YOUR NAME, ADDRESS, THE PURCHASE PRICE, PURCHASE DATE AND SELLER, OR YOUR CLAIM WILL NOT BE APPROVED

I am the original owner of the bag, and not a dealer/distributor

(Warranty bags may be repaired and sent back. Veto does not honor over counter exchanges)

Contact Information

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VETO GO ALL OTHER COUNTRIES WARRANTY CLAIMS

VETO GO Warranty Claim – ALL OTHER COUNTRIES