All Other Countries Warranty Claim

Step 1 - Choose Which Warranty Service You Would Like to Use

Choose One:

Standard Warranty Service (Sales Receipt Not Required. Customer pays to ship bag to Veto Pro Pac)Zero Downtime Warranty Service (Sales Receipt Showing Proof of Purchase Required. Veto Pro Pac pays shipping expenses)

Agree to Terms & Conditions of Zero Downtime Warranty Service - REQUIRED

With Veto Pro Pac's Zero Downtime Warranty Service you will be sent a loaner bag along with a pre-paid shipping label to send your damaged bag to our repair facility. It is your responsibility to send your damaged bag to our repair facility within 5 business days of receiving your loaner bag. If you fail to send the damaged bag to our repair facility or return your loaner bag within 10 business days of receiving your loaner bag, we will assume you would like to keep both bags and you will be you will be billed for the full retail cost of the loaner bag. Please click below to accept the terms and conditions of our Zero Downtime Warranty.

I Agree To The Terms and Conditions of Veto Pro Pac's Zero Downtime Warranty

YesNo - Please Select Standard Warranty Service to Proceed

Step 2- Enter Your Contact Information

First Name

Last Name

THE PRESENCE OF THE FOLLOWING LANGUAGE DOES NOT INDICATE THAT YOU MADE AN ERROR. IT IS JUST TO REMIND YOU TO DOUBLE CHECK YOUR EMAIL BEFORE CONFIRMING YOUR SUBMISSION. Please provide your correct email, e.g. yourname@domain.com or yourname@domain.org. If not provided correct email, then we’ll not be able to communicate with you

Telephone

How Did You Hear About Us?

How Did You Hear About Us? - Other

Profession

Profession - Other

Step 3 - Enter Your Shipping Address

Company

Street

City

State/Province

Zip/Postal Code

For customers outside the United States, if you do not have information to insert in the “State/Province” field, select the dash (“-“).

Country

Country - Other

Step 4 - Enter Warranty Claim Information

Model #

Date Purchased

Purchase Price

Place of Purchase

PLEASE NOTE: IF YOU PURCHASED A BAG FROM AN AMAZON SELLER, YOU MUST LIST THE SELLER ALONG WITH AMAZON IN THE FOLLOWING FORMAT: "Amazon - XYZ Seller." IF YOU DO NOT INCLUDE THE NAME OF THE SELLER, YOUR WARRANTY COVERAGE WILL NOT BE APPROVED. YOUR SALES RECEIPT MUST ALSO SHOW THE NAME OF THE SELLER. IN ADDITION, IF YOU PURCHASED A BAG DIRECTLY FROM AMAZON, LLC, OR FROM AN UNAUTHORIZED AMAZON SELLER, YOUR WARRANTY WILL BE VOID. There are 3 Authorized Veto Pro Pac Sellers on Amazon (Coastal Tool, A-1 Components, and Ralph's Industrial Electronics) If you purchased from 1 of those 3 on Amazon you will fully qualify for Veto Pro Pac's warranty.

Warranty Issue

Detailed description of issue:

Registration Options:

Registered through zero downtime form

Step 5 - Upload Picture(s) of the Problem - REQUIRED

Please upload required pictures below.

1) Picture of production number (Found behind the www.vetopropac.com tag on the inside of your tool bag. If you own a tool pouch the tag is located on the back of the pouch)

2)Warranty Issue #1

3)Warranty Issue #2

4)Picture of entire bag from the front (The picture must show the Model Name. Please take picture of the entire back of the bag instead if the model name is located there.)

Step 6 - Upload Copy of Sales Receipt - REQUIRED

Check here if you submitted your receipt with a warranty registration with us, or if you purchased your bag on www.vetopropac.com. PLEASE NOTE: DO NOT CHECK THIS BOX UNLESS YOU ARE SURE THAT YOU EITHER PURCHASED THIS BAG ON WWW.VETOPROPAC.COM OR THAT YOU SEPARATELY COMPLETED A WARRANTY REGISTRATION ON OUR WEBSITE FOR THIS BAG AND INCLUDED YOUR RECEIPT WITH THE REGISTRATION. IF UNSURE, YOU MUST SUBMIT YOUR RECEIPT WITH THIS CLAIM. OTHERWISE, YOUR CLAIM WILL NOT BE APPROVED.

Sales Receipt

YOUR RECEIPT MUST SHOW YOUR NAME, ADDRESS, THE PURCHASE PRICE, PURCHASE DATE AND SELLER, OR YOUR CLAIM WILL NOT BE APPROVED

I am the original owner of the bag, and not a dealer/distributor
(Warranty bags may be repaired and sent back. Veto does not honor over counter exchanges)

Contact Information

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