All Other Countries Warranty Claim

Step 1 - Choose Which Warranty Service You Would Like to Use

Agree to Terms & Conditions of Zero Downtime Warranty Service - REQUIRED
With Veto Pro Pac's Zero Downtime Warranty Service you will be sent a loaner bag along with a pre-paid shipping label to send your damaged bag to our repair facility. It is your responsibility to send your damaged bag to our repair facility within 5 business days of receiving your loaner bag. If you fail to send the damaged bag to our repair  facility or return your loaner bag within 10 business days of receiving your loaner bag, we will assume you would like to keep both bags and you will be you will be billed for the full retail cost of the loaner bag. Please click below to accept the terms and conditions of our Zero Downtime Warranty.

Step 2- Enter Your Contact Information
THE PRESENCE OF THE FOLLOWING LANGUAGE DOES NOT INDICATE THAT YOU MADE AN ERROR. IT IS JUST TO REMIND YOU TO DOUBLE CHECK YOUR EMAIL BEFORE CONFIRMING YOUR SUBMISSION. Please provide your correct email, e.g. yourname@domain.com or yourname@domain.org. If not provided correct email, then we’ll not be able to communicate with you. PLEASE DO NOT USE AN EMAIL ADDRESS THAT IS SHARED WITH SOMEONE ELSE. IF YOU USE A SHARED EMAIL ADDRESS, YOUR WARRANTY REGISTRATION MAY GO TO THE INDIVIDUAL WITH WHOM YOU SHARE THE EMAIL ADDRESS AND NOT TO YOU.
Step 3 - Enter Your Shipping Address
For customers outside the United States if you do not have a State or Province in your country, please enter whatever is required in your country for mailing purposes. If you do not have any relevant information for this field, you may leave it blank.
Step 4 - Enter Warranty Claim Information
PLEASE NOTE: IF YOU PURCHASED A BAG FROM AN AMAZON SELLER, YOU MUST LIST THE SELLER ALONG WITH AMAZON IN THE FOLLOWING FORMAT: "Amazon - XYZ Seller." IF YOU DO NOT INCLUDE THE NAME OF THE SELLER, YOUR WARRANTY COVERAGE WILL NOT BE APPROVED. YOUR SALES RECEIPT MUST ALSO SHOW THE NAME OF THE SELLER.  IN ADDITION, IF YOU PURCHASED A BAG DIRECTLY FROM AMAZON, LLC, OR FROM AN UNAUTHORIZED AMAZON SELLER, YOUR WARRANTY WILL BE VOID. There are 3 Authorized Veto Pro Pac Sellers on Amazon (Coastal Tool, A-1 Components, and Ralph's Industrial Electronics) If you purchased from 1 of those 3 on Amazon you will fully qualify for Veto Pro Pac's warranty. 
Step 5 - Upload Picture(s) of the Problem - REQUIRED


Please upload required pictures below.

Step 6 - Upload Copy of Sales Receipt - REQUIRED
PLEASE NOTE: DO NOT CHECK THIS BOX UNLESS YOU ARE SURE THAT YOU SEPARATELY COMPLETED A WARRANTY REGISTRATION ON OUR WEBSITE FOR THIS BAG AND INCLUDED YOUR RECEIPT WITH THE REGISTRATION.  IF UNSURE, YOU MUST SUBMIT YOUR RECEIPT WITH THIS CLAIM. OTHERWISE, YOUR CLAIM WILL NOT BE APPROVED.

YOUR RECEIPT MUST SHOW YOUR NAME, ADDRESS, THE PURCHASE PRICE, PURCHASE DATE AND SELLER, OR YOUR CLAIM WILL NOT BE APPROVED

Contact Information